Refund policy

Please note that due to the delicate nature of our handmade organic products, we do not accept returns or exchanges at this time. We thoroughly test all items before shipping to ensure they meet our quality standards.

We are happy to provide any guidance to select the ideal items from our store for your needs. Please reach out to us prior to purchasing if you need any assistance. We also encourage reviewing the details and ingredients of each product online.

While we are unable to accept returned merchandise, please contact us right away if you experience any issues with damaged, defective, or incorrectly shipped items and we will remedy the situation for you.

We appreciate your understanding of our no-return policy. Please let us know if you have any other questions!

 

Sincerely,

Sophia

Black Jasmine Natural Products